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Understanding reporting & insights

Updated over 2 weeks ago

Reporting gives you clear visibility into how your AI agents are performing and how they are being used across your institution. It turns agent activity, from student conversations to administrative actions, into insights that help you measure engagement, track efficiency, and continuously improve performance.

Why This Is Valuable

Reporting provides a reliable view of the impact your AI agents are having across your enrollment and operations workflows. You can quickly see where agents are driving meaningful engagement, where processes are becoming more efficient, and where additional training or adjustments might help. This transparency supports better data-informed decisions, strengthens internal accountability, and helps you demonstrate value to stakeholders across your institution.


How It Works

Our reporting system follows a simple three-step process to transform agent activity into actionable insights.

Capturing Activity

Every time your AI agent takes an action, such as sending a message, answering a student’s question, or completing an internal task, that activity is automatically recorded. Each log notes what happened, when it occurred, and the relevant context, creating a complete picture of how agents operate across your institution.

Organizing and Storing Data

All activity data is sent to our reporting engine regularly. The system is designed to handle large volumes of data efficiently, so reports load quickly even when analyzing thousands or millions of interactions.

Turning Data Into Insights

You can easily build reports that highlight the information that matters most to you. Whether you want to monitor agent activity over time, filter results by constituent type, or summarize performance metrics, the reporting tools make it straightforward. No technical expertise is required. Select what you want to see, and the platform assembles the results.

Built-In Data Privacy

Each school’s reporting data is completely isolated and secure. You will only ever see information associated with your own institution. The platform enforces this separation automatically to maintain data integrity and ensure compliance with educational privacy standards.

Next Steps

If you have questions about reporting or want guidance on how to interpret your agent data, contact your CollegeVine partnerships team or reach out to [email protected].

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