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Platform upgrade timeline and processes

Updated over 2 weeks ago

This article provides a clear overview of CollegeVine’s latest platform upgrade and what it means for your institution. The transition has been designed to be smooth and low-lift for your team. CollegeVine is managing the upgrade for you, with thoughtful tailoring to each institution’s needs.

  • No added workload for your team. The upgrade requires very little from you, and your day-to-day operations can continue uninterrupted.

  • Your existing knowledge transfers automatically. All content, assets, and configuration in your current agent will be moved into the upgraded platform for you.

  • Guided support throughout. The CollegeVine Success team will work with you to design a migration plan that fits your schedule and ensures a smooth experience.

  • Flexible timing. We know your teams are in the middle of critical enrollment cycles, so we’ll coordinate the transition during windows that work best for you.

This upgrade positions your institution to take advantage of a more customizable, lightning-fast platform—without the burden of a complex migration.

Here are the previous email communications sent to CollegeVine partners, outlining the process for upgrading.

Upgrade Communications

Starting in late October, you may have seen email communications from CollegeVine, including exciting details about the platform upgrade. See below for those email comms.

🎉 Big news from CollegeVine: your agent platform is getting a major upgrade!

🎯 CollegeVine platform preview #2: complete control over student data

📎 CollegeVine platform preview #3: more agile communication modes

🚀 CollegeVine platform preview #4: agents for every purpose


🚀 Your upgraded platform Help Center is live

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