Your agent is built to engage prospective students across languages and communication channels. It supports multilingual interactions in both writing and voice, with clear distinctions between fully supported languages and broader written-language capabilities.
Fully supported languages
English (United States)
English (United Kingdom)
English (India)
Spanish
French
German
Hindi
Japanese
Portuguese
Broader written-language capabilities
In addition to the fully supported languages above, the agent platform demonstrates broader capabilities in written communication.
In writing, the agent can understand messages in many additional languages, including those not formally listed as supported. Testing has shown comprehension of languages such as Kurdish, Belarusian, Haitian Creole, and Pashto.
For many languages that use the Latin alphabet, the AI Recruiter will often respond in the same language. However, behavior of this kind is not universal. For languages that do not use the Latin alphabet, the agent typically responds in English, even if it correctly understands the original message.
Because expanded written support of this kind is not formally standardized, performance may vary. For admissions-critical workflows, we recommend relying on the fully supported language list above.
Phone interactions
Language support over the phone is more limited than in writing.
By default, the agent platform supports English, Spanish, French, and Hindi for phone interactions. Additional languages can be enabled as needed — contact your Partnership Manager or reach out to [email protected] to request support for a specific language.
Using non-English content in your Vault
You can upload non-English materials directly into your knowledge base, which serves as the knowledge foundation for your agent platform deployments.
When interacting in supported languages, the agent can reference and incorporate relevant non-English materials stored in your knowledge base.
Expanding language support
We are actively expanding multilingual capabilities across both written and voice channels.
If there is a specific language your institution would like to see supported, please contact the CollegeVine Success team at [email protected]. We are happy to review your use case and provide guidance.
If you have questions about testing, rollout planning, or multilingual strategy, your CollegeVine partnerships team is here to help.
