π‘ Reminder, not all responsibilities may apply to your AI Recruiter. Please refer to your contract, CollegeVine Account Manager or Implementation Manager for questions!
Email Marketing
Email Marketing
Navigate to AI Recruiter --> Vault --> Comms --> Marketing email journeys
Once you have set up your email marketing settings, you can hit
Launch to students
You can now see
Marketing email journeys
are+ Active
on your Comm tab in the VaultYour AI Recruiter will now send email marketing messages to your uploaded leads!
π‘ Your AI Recruiter's email domain will warm up over the coming days and weeks. This means that the daily volume of emails that your AI Recruiter can send will increase as the volume of emails and open rate increase (on average, this is a 30% increase daily). This process is in place to ensure we protect your domain, and do not cause emails to land in a lead's spam folder. Learn more about email cadence here!
Missions (incl. Phone & SMS)
Missions (incl. Phone & SMS)
Navigate to AI Recruiter --> Missions
Follow detailed instructions in this guide for how to launch Missions via email, phone and SMS!
β There is no need to launch Phone / SMS on their own prior to launching a Mission. See details below.
Phone
Phone
Once you have configured you phone settings, there is no further action required to launch outbound phone capabilities. β You do not need to hit
Launch to students
underOutbound calls
. All outbound calling done is via Missions.You will notice
Phone
should remain asSetup -->
on your Comm tab in the Vault
SMS
SMS
SMS is already configured and active by default. There are no additional launch steps required. All outbound calling done is via Missions
You will notice
SMS
should remain asSetup -->
on your Comm tab in the Vault
Helpdesk (incl. Inbound Phone & Website Recruiter/Chatbot)
Helpdesk (incl. Inbound Phone & Website Recruiter/Chatbot)
Inbound Phone
Inbound Phone
Once you have configured you phone settings, there is no further action required to launch inbound phone capabilities.
All you need to do is publicize your AI Recruiter's phone number on your website, add it to your phone tree, or anywhere else you'd like to capture inbound inquiries!
You will notice
Phone
should remain asSetup -->
on your Comm tab in the Vault
Website Recruiter / Chatbot
Website Recruiter / Chatbot
Navigate to AI Recruiter --> Vault --> Comms --> Website Recruiter
Navigate to Install on the left side bar. Follow the instructions on screen to copy and paste the code into your HTML. Don't forget to toggle
Show the AI recruiter
on!You can now see
Website Recruiter
is+ Active
on your Comm tab in the Vault
Direct Messaging on the CollegeVine Network
Direct Messaging on the CollegeVine Network
Navigate to AI Recruiter --> Vault
Before launching to the CollegeVine Network, you will first need to publish/launch your vault. All this does, is make your vault active for use outside the test environment
Next, you will see an option to
Launch to network
. Select this when ready!You will see the below pop up on screen. Hit
Launch
to continueYour AI Recruiter will now send direct messages to your CollegeVine Connections directly on the Network!
Note: The chat functionality is always marked
+ Active
under the comms tab, regardless if you have launched to the CollegeVine Network. This is because this capability is already set to active on your behalf. Direct messages will only go out to CollegeVine Connections when you have explicitly selectedLaunch to network
in Step 3.